Warranty Service

Subject to the following provisions, Konlig warrants its branded products to be free from defects in material and workmanship up to 5 years from the date of delivery as long as the original purchaser owns them. To entitle the warranty services, customer should retain the sales contract or invoice for validation.

Some natural variations occurring in wood, leather, or other natural materials are inherent to their character and not considered defects. Konlig does not warrant the colourfastness or matching of colours, grains, or textures.

The materials and components listed below are covered according to the following schedule from the date of delivery:

  • Height Adjustable Table – 5 years
  • Seating – 5 years (Except Gas-lift and Castors) 3 years Gas-lift, Castors 1 month.
  • Monitor Arm – years

This warranty does not apply to:

  • Normal wear and tear over the course of ownership.
  • Misuse of products.
  • Modifications or attachments to the product not approved by Konlig
  • Products not installed, used, or maintained in accordance with product instructions and warnings
  • Products installed or repaired by parties not duly authorized by Konlig
  • Products used for rental purposes
  • Damage caused by the carrier in-transit,
  • Material upholstery & surface (including panel and seating upholstery fabrics/leathers, MFC, laminates, surface treatments on metal components, other covering materials), accessories, stationary supplies, keyboard drawer and central drawer.